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Contact us

How can we help you today?

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KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at (02) 8811-2934.

You can reach us 24/7.

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REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel (02) 8811-2934

Cellphone 09178598713

KC3PH@kone.com

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KONE OFFICES AND CONTACTS

KONE PH - Head Office
25/F BDO Equitable Tower Paseo De Roxas
Makati City 1226
(02) 8811-2929

Find your local sales contacts here:
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Get in touch

You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.

Sample form


How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service




+63






My query is about *|Maintenance services|Ongoing project|Invoices - New equipment/modernization|Invoices - Maintenance/Spare parts|KONE digital tools |A complaint|Feedback about KONE|Other

My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|New maintenance contract|Other
Equipment/service type *|Elevators|Autowalks|Escalators|People Flow planning services |Multiple/other
Building type *|Residential|Office|Retail|Hotel|Leisure, education, special buildings|Medical|Public transportation and airports|Marine (e.g. vessels or offshore installations)|Other
My role|Architect|Builder|Resident|Housing board member|Facility manager|Building owner|Developer|Technical consultant|Government & municipalities|Building manager|Other


Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.